greenladybug511
October 04, 2020
"Outstanding Support from Bing Lee"
Not long ago, I bought a Hitachi fridge from the Carlingford location, and it was delivered to our place the very next day in Hawks Nest. Zack coordinated with the Thornton store to make this speedy delivery happen. Unlike their rivals, all Bing Lee outlets can help you buy products from outside their area. I find this super useful since you can't always make it to the nearest store. A couple of weeks later, I saw that the fridge's price had dropped by $100. Ummmm, feeling a bit let down by this, I called Zack to share my thoughts. He chatted with manager Sal at Carlingford, and they sorted me out with a store credit for the difference. Keeping customers satisfied was clearly their main priority. I'm really happy with how it turned out, and I’ll keep shopping at Bing Lee, knowing I’ll always get a great deal and have knowledgeable staff to help me.